Privacy Policy

This Privacy Policy explains how New Orleans Roofing ("we," "us," or "our") collects, uses, and shares information when you visit neworleansroofinspection.com (the "Website") or submit a request through one of our forms. By using the Website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

When you fill out an inspection request, contact form, or call us, we may collect personally identifiable information you choose to give us, including:

• First and last name
• Phone number
• Property address, city, state, and ZIP/postal code
• Any details you include about your roof or request

Information Collected Automatically (Usage Data)

When you visit the Website, certain information is collected automatically, including your IP address, browser type and version, the pages you view, the date and time of your visit, the time spent on pages, device identifiers, and similar diagnostic data. If you access the Website from a mobile device, we may also collect device type, operating system, and related information.

Cookies and Tracking Technologies

We and our partners use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to operate the Website, remember your preferences, measure traffic, and understand how the Website is used. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain until they expire or you delete them). You can set your browser to refuse cookies, but some parts of the Website may not function properly as a result.

How We Use Your Information

We use the information we collect to:

• Connect you with independent roofing companies or service providers who can respond to your request;
• Contact you by phone or text message about your inquiry, your free inspection, or related services;
• Operate, maintain, secure, and improve the Website;
• Analyze usage, measure the effectiveness of our marketing, and understand visitor trends;
• Comply with our legal obligations and enforce our terms; and
• Carry out any other purpose you consent to.

How We Share Your Information

We may share the information you submit or that is collected automatically in the following situations:

• With third-party roofing providers and partners. Because this Website is a lead-generation service, we share the contact and property information you submit with one or more independent, licensed and insured roofing companies, contractors, or vendors so they can contact you and provide the services you requested.
• With service providers. We may share information with companies that help us operate the Website, host data, send communications, or analyze traffic, who are permitted to use it only to perform those services for us.
• For business transfers. This Website and the business operating it may be sold or transferred. In connection with a sale, merger, financing, acquisition, or transfer of all or part of the business or its assets, your information may be among the assets transferred to the new owner, who may continue to use it as described in this Privacy Policy or under a new policy.
• For legal reasons. We may disclose information if required by law or in response to valid requests by public authorities, or where we believe in good faith it is necessary to comply with a legal obligation, protect our rights or property, prevent wrongdoing, protect the safety of users or the public, or guard against legal liability.
• With your consent. We may share your information for any other purpose with your consent.

Retention of Your Information

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including to provide the service you requested, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve the Website, or where we are legally required to keep it longer.

Security of Your Information

We take reasonable steps to protect the information you provide. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Choices

You may decline to provide personal information, though doing so may prevent us from connecting you with a roofing provider. If a roofing company contacts you and you no longer wish to hear from them, you may ask them directly to stop. To request that we no longer contact you or to ask about the information associated with you, contact us using the details below.

Links to Other Websites

The Website may contain links to websites that we do not operate, including those of third-party roofing providers. We are not responsible for the content or privacy practices of those websites, and we encourage you to review the privacy policy of every site you visit.

Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date above. Changes are effective when posted. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or your information, you can contact us:

• By phone: 504-442-3981
• Online: neworleansroofinspection.com

This Website shares information with independent, licensed and insured vendors who may contact you using the information you provide. Update any company details above once your business entity is established.